The biggest challenges are undocumented business rules, data migration, keeping the business running during the switch, integrations, and user adoption.
Business rules that were never documented. Years of important business logic often exist only in the application code or in the knowledge of the people who use the system every day. Our discovery process includes reviewing both the existing system and the business processes behind it to help ensure critical functionality is not lost.
Data migration and data quality. Older systems often contain incomplete, inconsistent, or duplicate data. Data usually needs to be cleaned, migrated, validated, and tested before a new system can go live. Data migration is a dedicated part of our modernization process.
Keeping the business running during the transition. Most organizations cannot simply shut down an existing application while a replacement is being built. We plan deployments carefully and, when appropriate, modernize systems in phases to reduce disruption.
Integrations with other systems. Applications rarely operate in isolation. ERP systems, accounting software, reporting platforms, vendor systems, and other business tools often depend on the existing application. Those integrations must continue to function throughout the transition.
User adoption and change management. Even the best software can fail if users are not comfortable with it. We demo working software regularly and gather feedback, so users help shape the solution before it goes live.
The right modernization strategy depends on the application, business goals, budget, and timeline. Depending on the situation, the best approach may be to rehost, replatform, refactor, or completely rebuild the application.