Consulting hero
Software consulting · Troy, Michigan

Software Consulting Services with Innovation and Efficiency

We help businesses evaluate software options, define requirements, estimate costs and turn ideas into working software, with one team from planning through support. Start with a free consultation and a free scoped estimate.

What Does a Software Consultant Do?

A software consultant helps you turn a business problem into the right software decision: what to build, change or leave alone, what it will take, and in what order to do it.

Our software development consulting services help businesses evaluate options, define requirements, estimate costs and oversee implementation, and then build and support the software with the same team.

Understand today

How the work is done now, and where time, money or data is lost.

Set priorities

Separate the must-haves from the nice-to-haves.

Compare options

Enhance what you have, integrate existing products, or build custom software.

Scope and estimate

Turn the chosen option into a written scope, an estimate and a delivery plan.

Build and support

In firms that also build, like ours, deliver the software and support it afterwards.

Not Every Answer Is New Software

Software consulting isn't always about building something new. Sometimes the best outcome is one of these.

Improve a process

Fix the workflow before adding software.

Connect what you have

Integrate the systems you already run.

Modernize

Move an older application to a current platform.

Buy a product

When a commercial product is the better investment.

We don't start an engagement assuming custom software is the answer. Sometimes extending a platform you already use, or buying a product, is faster and lower risk. If that's the better option, we'll tell you.

Advice from the people who build it

Some consulting firms only advise and hand you a report. We consult and build: the project lead and developers who scope your project are the people who deliver it, and they stay with it after launch on a support plan.

Consult → Scope → Build → Support

If you only want the plan, you can stop after discovery with no obligation to continue.

Looking for a firm to build your software end to end? See custom software development →

When Should a Business Consider a Software Consulting Firm?

Bring in a software consultant when a software decision is expensive to get wrong, when you don't have the in-house expertise to evaluate the options, or when your team doesn't have the capacity to take on another major project. While your staff keeps the business running, a consulting partner provides the planning, requirements, estimates and development capacity to move the project forward.

A process has outgrown spreadsheets and email

We help you decide whether to buy a product, extend what you have, or build.

Web application development →

An older application is hard to maintain or change

We help you decide whether to rehost, replatform, refactor or rebuild, and in what order.

Application modernization →

Systems don't talk to each other

We help you decide which integrations matter most and how to connect them (ERP, Dynamics 365 Sales, SAP, Oracle, Salesforce).

Custom software development →

You want to add AI to existing software

We help you decide whether your code or platform allows it, and what a pilot should prove first.

AI integration →

A project is stuck or a vendor has left

We help you decide the fastest way to finish, starting with what state the code is in.

See the OnTheClock result →

Not sure whether you need a consultant, a development team or just a few more developers? That's a fair first question for a free consultation. If you only need extra developers, see IT staff augmentation.

Who We Work With

Most of the people who call us are deciding whether, and how, to invest in software.

Business owners and executives

Evaluating a software investment.

IT directors and IT managers

Responsible for technology decisions.

Operations leaders

Trying to remove manual work.

Product owners

Building a new digital product.

Companies replacing old systems

Moving off spreadsheets or outdated software.

Industries We've Delivered For

Healthcare

Patient tracking portals and an insulin management system (IPC Healthcare, Hygieia).

Manufacturing

Custom ERP, supplier and purchasing portals, modernized MRP (TKS Industrial, American MSC).

Automotive

Engineering drawing approval workflows (Plastic Omnium), customer support and partner portals.

Employee benefits & insurance

Benefits administration and insurance claims processing (Solxsys).

Energy

Gas pipeline management automation and a product development framework (Quorum).

Government

Data migration and multi-year support for MEDC, the Michigan Economic Development Corporation.

High tech

Sales quotation, price monitoring and forecasting systems (SanDisk / Western Digital).

Startups

Products taken to market with TSigma, MadDog and OnTheClock.

At What Stage Is Software Consulting Most Useful?

Consulting saves the most before you commit: before you sign a contract for a product, approve a budget, or start a rebuild. The later it comes, the more it costs to change course, but it can still rescue a project that has stalled.

  1. Most value

    Idea or problem, no solution yet

    Options compared side by side, including "don't build": an existing product is sometimes the better choice.

  2. Most value

    Before choosing a product or approving a budget

    A written scope and an estimate you can plan with, so the budget is based on the work, not a guess.

  3. Before modernizing or replacing a system

    A review of the current application and the business rules it contains, so nothing important is lost in the move.

  4. Rescue

    During a project that's falling behind

    An honest view of what's finished, what's left and what it will take, then a plan to finish it.

  5. After launch

    A support plan with a set number of hours each month, and on the Premium plan, monthly meetings and roadmap guidance.

OnTheClock came to us after another vendor had worked on its mobile app for over a year without finishing it. We finished the rest in 6 weeks. See the project

The Phases of a Software Consulting Engagement

Our engagements follow four phases. The first two are where most of the consulting happens, and the first one costs nothing.

  1. Free

    Free consultation

    A conversation about the business problem, who will use the software, how the work is done today and which systems are involved. You don't need a specification or a budget.

  2. Free estimate

    Free scoped estimate, or paid discovery

    We write down the scope and estimate it at no charge: up to five business days for small projects (about 8 to 12 weeks of work), three to four weeks for medium and larger ones. For larger or complex projects we recommend paid discovery: wireframes, a requirements document or in-scope and out-of-scope list, an estimate and a high-level project plan, with no obligation to continue with us.

  3. 2-week sprints

    Build in two-week sprints

    Sprints are usually two weeks (four when your schedule needs it). At the end of each we demo working software, checked against acceptance criteria agreed with you. You test the finished software in user acceptance testing, and nothing goes to production until you approve it.

  4. Monthly plans

    Launch and support

    We deploy, hand over documentation, and support the system on a monthly plan: Essential (10 hours, response within 2 business days), Professional (20 hours, next business day) or Premium (40 hours, same day during business hours).

The step-by-step detail, the team you'll work with, and contracts and ownership are on How we work.

How Are Software Consulting Fees Structured?

The consultation and the scoped estimate are free. After that, you pay for the work in one of three ways, chosen to fit how well the requirements are defined.

Best for: an agreed, written scope

Fixed price

You know the total before work starts. Delays don't raise the price; only a change in scope does, and we agree any change with you first.

Best for: larger projects in stages

Milestone-based

Each phase or milestone has its own agreed price.

Best for: work that will change

Hourly (time and materials)

Evolving products, ongoing enhancements, support and staff augmentation. You pay for the hours used.

A project can combine them, for example a fixed-price first release followed by hourly enhancements.

What Things Cost

Paid discovery

$8,000+
For larger or complex projects, with no obligation to continue with us.

Projects by our Michigan team

$30,000+
Goes up with scope. A web application and its mobile app are estimated together as one project.

Support plans

10 h+ / month
Essential, Professional or Premium.

Extra developers (onshore)

$80-$150 / hour
Per developer, minimum three months.

Our own team in India can lower the cost of a project; offshore and hybrid work is quoted per project. See offshore development and IT staff augmentation.

Is it worth it? A few weeks of scoping costs far less than building the wrong thing.

How Do You Measure Whether Software Consulting Succeeded?

Success is measured against goals you agree at the start: the business problem the software has to solve, and the acceptance criteria each feature has to meet.

At the start

Agree what "done" means

Discovery or the estimate records the goals, the scope and what's out of scope. Each feature gets acceptance criteria that you sign off.

During the build

See working software, not status reports

Sprint reviews show finished features against their acceptance criteria, and progress is tracked in Azure DevOps, so a slip shows up in days or weeks, not months.

Before and after launch

Did it solve the problem?

You approve the software in user acceptance testing before it goes live. After launch, the result that counts is the business one: hours saved, fewer errors, more volume handled. On the Premium support plan, we meet monthly to review the system and plan what's next.

What happens if a project falls behind: see our FAQ.

Choosing a Software Consulting Partner

Questions worth asking before you hire a firm

Before you hire a firm, it's worth asking who will actually do the work, where the team is, how fees and changes are handled, and what happens after launch. We've written a neutral guide to those questions: How to choose a custom software development partner. To get ready for the first meeting, see how to prepare on our FAQ page.

A Software Consulting Company in Troy, Michigan

We've provided software development consulting services since 2009, helping businesses plan, build and support custom software from our headquarters in Troy, Michigan. We serve clients throughout Michigan and across the United States.

One team from advice to support

A project lead in our Troy office runs your project, and everyone on it is a SharpQuest employee, in the US or India. No subcontractors.

Clients across the US

From Michigan manufacturers such as TKS Industrial, American MSC and Plastic Omnium to enterprises such as SanDisk and IHS Markit (now S&P Global). We've also delivered for clients in the UK and Germany.

Confidential from day one

We sign your NDA, or use our own, before you share details.

Insured

We carry professional liability (E&O) insurance.

Long-term

Clients typically stay with us until their projects finish, some for up to 8 years.

Software Consulting Results

See all our work →

Software Consulting FAQs

What is custom software development consulting?

It's advice on what software to build and how, given by a firm that can also build it. A consultant studies how your business works, compares the options and turns the chosen one into a scope, an estimate and a plan. With us, the same team then builds and supports the software.

What does a consulting firm do for software development?

It helps you decide whether to buy, extend or build; writes down the scope; estimates cost and time; and, in firms like ours, designs, builds, tests and supports the software. See what a software consultant does.

When should a business consider a software consulting firm?

When a software decision is costly to get wrong: replacing spreadsheets, modernizing an older system, connecting systems, adding AI, starting a new product, or rescuing a stalled project. See when to hire one.

At what stage is software consulting best utilized?

Before you commit to a product, a budget or a rebuild, because changing direction is cheapest then. It also helps mid-project, when a project has stalled: we finished OnTheClock's app in 6 weeks after another vendor had worked on it for over a year.

What are the phases of software consulting?

With us there are four: a free consultation; a free scoped estimate, or paid discovery for larger projects; the build in two-week sprints with a demo at the end of each; and launch with a monthly support plan. See the phases.

How long does a typical consulting process take?

From the first call to an estimate: up to five business days for small projects, three to four weeks for medium and larger ones. Building a first release then usually takes a few months; our web application page gives typical ranges by project type.

What steps follow the initial consulting?

A written scope and a free estimate, or, for larger projects, a paid discovery phase with wireframes, requirements, an estimate and a project plan. You decide then whether to go ahead; there's no obligation. The full answer is on our FAQ page.

How are consulting fees typically structured?

As a fixed price, by milestone, or by the hour. The consultation and estimate are free; projects by our Michigan team start at around $30,000. On a fixed price, delays don't raise the price unless the scope changes. See how fees work.

Is investing in custom software consulting cost-effective?

Usually, when it stops you building the wrong thing. Scoping first shows what a project will cost and whether an existing product would do the job; if it would, we'll tell you.

Are there best practices for measuring consulting success?

Agree measurable goals and acceptance criteria at the start, review working software every sprint, approve it in user acceptance testing, and judge it after launch by the business result. See how we measure success.

How should I prepare for a software consulting meeting?

Bring the business problem, who will use the software, how the work is done today and any deadlines. A specification and a budget are optional. The full checklist is on our FAQ page.

Are you a software consulting company in Michigan?

Yes. SharpQuest has been headquartered in Troy, Michigan since 2009, and a project lead in our Troy office runs every project. Michigan clients include TKS Industrial, American MSC, Plastic Omnium and MEDC, and we work with businesses across the US.

Can AI replace a software consultant?

Not for the decisions that matter most. AI tools can help generate ideas, draft requirements and list technical options. A consultant brings the context: how your business actually works, which assumptions hold up, and the tradeoffs between cost, risk and time. Many businesses now use AI in their planning, but the major decisions still need people who have delivered similar projects. If you're thinking of adding AI to your own software, see AI integration.

Who owns the code and intellectual property?

Ownership of the source code and intellectual property is set out in your contract with us. We agree on it before work starts, so you know exactly what you will own. At handover you get the source code, documentation and environment access your contract covers.

Will you sign our NDA?

Yes, we sign your NDA, or use our mutual NDA, before you share project details.

Have a question we didn't answer?

Talk Through Your Project With Us

Start with a free consultation. We'll tell you honestly whether custom software is the right answer, and if it is, send you a scoped estimate.

We respond within two business days.