Auto Service Management 

An application to make auto dealerships more efficient and paper free

Auto Service Management

The Challenge

MotorDocs is a UK startup creating products to make auto dealerships more efficient and paper free. They needed help to develop a paperless solution for running the service function of auto dealerships. They wanted their iServiceFile product to manage repair work under warranty, maintenance, or from accident and allow service managers to easily manage the assignment to technicians.

Our Work

We developed a web application that digitally handles any service work provided by a car dealership. The app includes image and video capture and the ability to edit those files after capture. It handles the approval process for warranty work and incorporates digital signing. We developed an easy-to-use system for service managers to control the work assignment, see workload for technicians, and see progress for improved customer service.    


Key features of the work and resulting app: 

  • Secure digital signing 
  • Automated workflow configuration to progress through service process 
  • Automated user notifications on service status 
  • Capture and upload of pictures and videos to show damage 
  • Work assignment ‘whiteboard’ 
  • Integrations with data providers like CDK Global 
  • Custom identity server for secure user access 
  • Provide ongoing enhancements and support  


Industries:  Auto, Technology, Startup

Technology Stack
  • MS SQL
  • MS Azure
  • .Net Web Service
  • CSS
  • HTML

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