AI for ERP

Add AI to the ERP you already run

For custom-built ERPs, SAP S/4HANA, Oracle, Dynamics 365 Sales and Salesforce. No replacement project, no new system for your team to learn.

Systems we work with
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AI Integration for Your ERP and Existing Business Software

Your ERP already holds your orders, inventory, customers and suppliers. What it can't do on its own is read the purchase order a customer emailed, notice the invoice that doesn't match the receipt, or answer "Which jobs are behind schedule this week?" without someone building a report. AI can, when it's connected to the ERP properly.

SharpQuest adds AI to the business systems you already run. In a custom ERP or line-of-business application, we build AI features directly into the source code. With SAP S/4HANA, we build custom AI solutions that work alongside it. With Oracle, Dynamics 365 Sales and Salesforce, we build custom solutions that work through their APIs (for Oracle, also directly with the database; for Salesforce, also Apex triggers that call the AI when records change). We've built, modernized and integrated custom ERP and manufacturing systems since 2009, and the ERP always stays the system of record.

Systems
Custom ERP, SAP S/4HANA, Oracle, Dynamics 365 Sales, Salesforce
Pilot
2+ weeks, on a test copy of your ERP
Full integration
8+ weeks, depending on the system
Control
AI creates drafts; people approve postings

What AI Can Do Inside Your ERP

Data entry from documents

Purchase orders, supplier invoices, packing slips and certificates read by AI and entered as draft transactions for a person to approve.

AI document processing →

Plain-English questions

"What did we ship to Customer X last month?" answered from your ERP data, limited to what that user is allowed to see.

Exception alerts

Flag invoices that don't match the PO, orders with unusual quantities or prices, and late deliveries, before they cause problems.

Summaries and drafts

Summarize a customer's order history before a sales call; draft a supplier email about a late shipment.

Smarter search

Find items, customers or past jobs by description, not just exact codes.

Which Systems We Work With

Custom ERP or line-of-business app
.NET, SQL Server, or other code we can change: AI features built directly into the application (new screens, background jobs and APIs).
SAP S/4HANA
Custom AI solutions that work alongside S/4HANA.
Oracle
Through Oracle's APIs or direct database access.
Microsoft Dynamics 365 Sales
Custom AI features and integrations where built-in Copilot doesn't cover your process.
Salesforce
Apex triggers that call the AI when records change (a new lead, case or opportunity), and integrations through Salesforce's APIs.

Is your custom ERP old?

If it runs on VB6, Access, Web Forms or an unsupported .NET Framework version, AI may be the reason to modernize it first. See application modernization

Three Ways to Add AI to an ERP

We'll tell you which one fits, including when the built-in option is enough.

Built-in AI from the vendor

Quickest

Copilot in Dynamics 365, or SAP's or Salesforce's own AI. Quickest when it covers your process; limited to what the vendor ships.

An AI solution next to the ERP

SAP, Oracle, Dynamics, Salesforce

A separate service that reads documents or answers questions. It connects through the system's APIs or database where it has them (Oracle, Dynamics 365 Sales, Salesforce); for SAP S/4HANA it's a custom solution alongside it.

AI built into the ERP code

Custom ERPs

New features inside the application, using its own data model, permissions and workflow. The most seamless for users.

Is Your ERP Ready for AI?

A short checklist, and the basis of the free readiness review.

  • We can change its source code, or it offers APIs (or, for Oracle, database access) for the data the use case needs.
  • That data is reasonably clean (customer, item and supplier master data).
  • There's a clear process owner who can review AI results during the pilot.
  • A custom ERP runs on a supported platform, or you're open to modernizing the part we touch.

How It Works

  1. Free

    AI readiness review

    We look at your ERP, its data and the process with the most manual work.

  2. 2+ weeks

    Pilot

    One use case, on your real data, against a test copy or sandbox of your ERP.

  3. 8+ weeks

    Build and integrate

    Code changes in a custom ERP, or API/database integration for packaged systems, with the same permissions and audit trail.

  4. Until you decide

    Human approval

    AI creates drafts and flags; people approve postings until you decide otherwise.

  5. Ongoing

    Launch and support

    Monitor accuracy and adjust as your processes change, under a support plan.

Our ERP Work

Why SharpQuest

ERP is our background

We've built custom ERP and manufacturing systems and integrated applications with existing ERPs and data warehouses for clients like TKS Industrial and SanDisk.

We change the code, not just the surface

In a custom ERP, AI features use its own data model and security.

One partner across your systems

Custom ERP, SAP, Oracle, Dynamics 365 Sales and Salesforce.

Your choice of AI model

Azure OpenAI by default, or OpenAI or Google Gemini. Member of the Microsoft AI Cloud Partner Program.

Michigan-based team

Projects run and delivered from Michigan.

What Our Clients Say

AI Integration for ERP FAQs

Do we need to replace our ERP to use AI?

No. AI is added to the ERP you have, either inside its code or next to it through its APIs. The ERP stays the system of record.

Which ERP and CRM systems do you work with?

Custom-built ERPs and business applications whose source code we can change; SAP S/4HANA (custom AI solutions alongside it); Oracle (APIs or direct database access); Microsoft Dynamics 365 Sales; and Salesforce (Apex triggers and APIs).

Isn't the vendor's built-in AI enough?

Sometimes, and we'll say so. Copilot in Dynamics 365 and the AI in SAP or Salesforce cover common tasks. Custom AI makes sense when your process, documents or data are specific to your business, or when you need AI in a step the built-in tools don't reach.

Will AI post transactions in our ERP on its own?

Only if you want it to. We usually start with AI creating drafts and flags that a person approves, and automate fully only where the results have proven reliable.

Is our ERP data safe?

By default the AI runs on Azure OpenAI, where Microsoft states your data isn't used to train the models. The AI only sees the data a feature needs, with the same user permissions the ERP enforces, and every AI action is logged.

Our ERP is old. Can we still add AI?

Often yes, if we can work on the code. If parts of it are on unsupported technology, we may suggest modernizing those parts first; we do that work too.

What use case should we start with?

Usually the highest-volume manual task: entering purchase orders or supplier invoices from documents. It's easy to measure and pays back quickly.

How long does it take?

A pilot on one use case takes 2 weeks or more, depending on scope; building it into your production ERP takes 8 weeks or more, depending on the system and the number of integrations.

How much does it cost?

It depends on the use case, the system and how much needs to change. We start with a free readiness review and a pilot scoped to one use case, so you see results before committing to a full integration.

Who maintains the AI features after launch?

We do, under a monthly support plan: Essential (10 hours, response within 2 business days), Professional (20 hours, next business day) or Premium (40 hours, same day during business hours). It can sit alongside your ERP support if we already provide it.

Get a free AI readiness review of your ERP

Tell us which ERP you run and where your team spends the most time on manual work. We'll tell you what AI can do there and whether your system is ready.

  • Attach a sample PO, invoice or report if you have one
  • We sign your NDA before you share details
  • After you send it, you can book a 30-minute call straight away
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